Kano Crypto
Contact

Contact

One mailbox, read by the people who write the pages.

Write to the desk

The fastest way to reach us is email: editor@kanocryptong.com. One mailbox, read by the people who write the pages.

We answer questions about what is on the site. We cannot help with your broker account, we cannot recover funds, and we do not give personal trading advice — a broker's own support desk is the right address for the first two.

For brokers and PR

We do not publish guest posts, sponsored reviews or link inserts, and paid placement is not available at any price. If you are a broker and a fact about you is out of date, send the document that shows the current figure and we will read it.

If something on a page is wrong

Tell us which page and what is wrong, and if you can, where the right figure comes from. Corrections are the one kind of mail we treat as urgent — see our corrections policy.

Ready to trade

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FAQ

Common questions

How do I reach the Kano Crypto desk?

You reach the desk through the contact form on this site, which is the only channel we publish. We do not run a trading desk, a phone line for order placement or a WhatsApp support channel for accounts. Messages about content, corrections or privacy are read by the editorial team, and we reply where a response is warranted.

Can the desk tell me whether to buy or sell bitcoin today?

No. Kano Crypto does not give trading signals, entry or exit calls, or personalised advice on bitcoin (BTC/USD). We publish explainers and calculators so you can work the numbers yourself. Any decision to trade, and the risk that comes with it, is yours, and trading bitcoin with leverage can lose more than you deposit.

Can you help me recover money from a broker?

No. The desk is a publisher and has no power to recover funds, freeze accounts or intervene in a dispute with any broker. If you have a complaint about a capital market operator in Nigeria, the SEC Nigeria register and its complaint channels are the right route. We can only point you to public information.

Will you open an account or fund it for me?

No. The desk does not open brokerage accounts, does not accept naira deposits and does not move money on your behalf. Funding by local NGN bank transfer, Visa or Mastercard debit card, e-payments or crypto is done by you, directly with the broker you choose, after you have checked that broker yourself.

How fast do you reply to messages?

Reply time depends on the volume of messages and the nature of the query, so we do not promise a fixed turnaround. Corrections and privacy requests are prioritised over general comments. If your message concerns a live trade, a deposit or an account, contact your broker directly, because the desk cannot act on those.